If you’re facing issues when diagnosing or repairing a vehicle, you can raise a Support Ticket by simply completing a form inside ESI[tronic] 2.0 with a short description of the issue. All additional information like your workshop details, vehicle type, vehicle identification number, system type, stored errors and log files are automatically transferred into the request form. Raising a Support Ticket gives you more autonomy and makes resolving issues more flexible.
Simple and autonomous ticket creation while staying within the diagnostic software
Quick and easy vehicle and errors information transfer to vehicle repair experts
Prompt response to technical queries at a time that suits you