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Bosch Automotive Aftermarket in Malaysia

Bosch Car Service

Leading your workshop to success.

Bosch Car Service (BCS) is a global network of premium independent workshops, working in partnership with the recognized and trusted Bosch brand.

For

100 years

Your world-class workshop next door.

BCS

Join the world-class Bosch Car Service network.

Get to know our future-ready workshop concept and become a Bosch Car Service partner to benefit from great business opportunities for your workshop.

The Bosch Car Service Concept

The Bosch Car Service concept has provided great opportunities for workshops to boost their performance, sales, and marketing. As part of our concept, you will receive technician training, marketing support, and the global brand recognition of a world-leading company.

What we offer

Over 15,000 workshops

Read more about the exclusive benefits that today are used by over 15,000 workshops worldwide.

What we offer you

Maintaining outstanding quality standards across the BCS network is of utmost importance. The BCS Consumer Code of Practice is a set of mandatory guidelines to the consumer to reassure them of the quality of workmanship and high levels of customer service and trustworthiness that they can expect from the network.

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Business Support

Bosch Car Service offers you comprehensive support in all key areas of your business, including individual consulting on business processes, our quality programme and customer loyalty support.

Info

Training

Bosch Car Service offers you and your team extensive training opportunities, with a wide range of topics and programmes: e.g. the Bosch Diagnostic Technician Programme, ‘How to’ courses and seminars on latest technologies.

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Marketing Support

To ensure maximum exposure for its members, the Bosch Car Service concept provides a wealth of marketing support material which can be used within the workshop environment and to promote the business to potential new customers.

Technical Expertise

As a member of the BCS network, you are provided with access to a wide range of support and expertise: e.g. the Bosch Technical Support and the knowledge database.

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Technical Equipment

Our Bosch sales partner and authorized wholesalers individually consult you for tools and test equipment. Book consultancy and trainings to get the most out of your workshop equipment.

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Technical Support

As a member of the Bosch Car Service Network you receive access to the comprehensive and profound know-how. You have access to technical support such as our diagnostic software, and for all technical related questions use the knowledge data base and our experts of the technical hotline support.

Requirements for becoming a Bosch Car Service

Representing the Bosch Car Service brand in the marketplace is a major responsibility, and we want to be sure that together we get it right. To enable us to drive the network forward positively, we ask that workshops adhere to a set of criteria.

Bosch Car Service workshop outside view

Reception

Clean, tidy & customer-friendly waiting area with seating. Refreshments available, current reading material and dedicated customer WC are available.

Exterior View

Adequate, well maintained customer parking available as well as the possibility to have vehicles secured overnight.

Equipment

Use of Bosch equipment such as our ECU diagnosis and ESI[tronic] diagnotic software. In addition to that: access to technical information to support all makes servicing and repairs.

Repairs

Full service for the customers for all makes and models. Minimum two workshop workplaces are available and two full time technicians are employed.

Branding and Identity

Commitment to the Bosch Car Service brand, quality and service standards. Actively supports its image.

Building

Professional in appearance with designated working and customer areas.

History

As time goes by: nearly 100 years of Bosch Service workshops

First Bosch Service workshop, Hamburg, 1921

1921 - 1960

The first Bosch Service opened its doors in Hamburg, Germany

1921 - 1960

In 1921, the first Bosch Service opened its doors in Hamburg, Germany and the chain reaction of new workshops begun. (see above)

In 1955, the first customer service training center opens in Stuttgart, Germany (left image).

By 1960 Bosch Car Service workshops were operational in over 13 different countries and were generating a reputation for quality world-wide.

First customer training center opens in Stuttgart, 1955
Bosch Service advertisement 1960

1960 - 1990

Special training schools were established for automotive products.

1960-1990

By 1965 special training schools were established for automotive products.

By 1978 the Jetronic concept was introduced and Bosch were ever-promoting their standings in innovation in the automotive industry.

By 1989 the Bosch System Technician training concept was launched to ensure all BCS technicians were taught the most up-to-date practices and ensured the quality of their efforts was to the highest standard possible.

Typical installation shop at Bosch Service Germany
90 years Bosch Car Service

1990 - 2011

90 years Bosch Car Service

1990 - 2011

By 1991 the UK network comprised of 341 agents and by 1994 the Bosch ESI- CD ROM based information system was launched and the adoption of the ‘First for Service’ logo.

By 1995 the UK network featured 394 agents and by this point Bosch was represented by over 10,000 agents in 125 countries.

By the year 2000 Bosch applied for patents for 2,400 inventions. Most of these were in the area of automotive technology, making Bosch the most innovative company in this area.

90 years BCS
More than 15,000 Bosch Car Service workshops in 150 countries

2011 - today

More than 15,000 Bosch Car Service workshops in 150 countries

2011 - today

Today, over 83,000 associates in the roughly 15,000 Bosch Service workshops in 150 countries service and repair more than 210,000 vehicles each day.

BCS workshop

Downloads

Bosch Car Service brochure

BCS at a glance

Brochure with all relevant information

contact

Contact us

Bosch Car Service Team
E-mail

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