Challenging support cases can now be resolved even more effectively and quicker, with the innovative Bosch Visual Connect app.
Following a simple ink sent via text message from a technical support expert, two-way video communication can be established. Additional options such as marking, drawing and commenting on the display are also available. Furthermore, Visual Connect is able to display the laptop screen of the Bosch technical support expert to share schematics, installation position, components information and more in live mode. This enables Bosch Technical Support to quickly diagnose the issue and provide you the necessary information to quickly resolve the issue.
Benefits
-
Stay profitable by solving daily workshops repair challenges quickly
-
Convenient and flexible communication with Bosch Technical Support experts for your busy workshop environment
-
Innovative communication and troubleshooting, ability to highlight components and sharing of technical information and diagrams
-
Completely free to download on Apple or Android smartphones, usable for Bosch technical support subscribers