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Over 100 years of experience in the workshop sector and the world’s largest independent workshop network
Discover our workshop concept for the future and become a Bosch Car Service partner to benefit from outstanding business opportunities for your workshop.
The Bosch Car Service concept offers excellent opportunities for service centers to enhance efficiency, sales, and marketing. Under our concept, you will receive technician training, marketing support, and the advantage of being part of a leading global brand.
Learn more about the special benefits available today to over 15,000 service centers around the world.
Maintaining outstanding quality standards throughout the BCS network is of utmost importance. The BCS Consumer Code of Ethics is an essential guideline designed to ensure high-quality workmanship and customer service, as well as the reliability customers expect from the network.
Bosch Car Service provides comprehensive support for all your key business concerns, including personalized consulting on business processes, our quality programs, and customer loyalty support.
Bosch Car Service offers comprehensive training opportunities for you and your team, featuring a variety of topics and programs such as the Bosch Technical Diagnostics Program, "How to" courses, and seminars on the latest technologies.
To ensure members gain maximum benefits, the Bosch Car Service concept offers a wide range of marketing support materials that can be used within the service center environment and to promote business to potential new customers.
As a member of the BCS network, you will receive diverse support and expertise, including Bosch’s technical support team and a comprehensive knowledge database.
Bosch partners and authorized distributors will advise you on tools and testing equipment, helping you schedule consultations and training to maximize the use of your service center’s equipment.
As a member of the Bosch Car Service network, you gain comprehensive insights and access to technical support, including our diagnostic software. You can have all your technical questions answered using our knowledge database and experts from our technical hotline support team.
Representing the Bosch Car Service brand in the market is a key responsibility, and we want to ensure we do the right things to drive the network forward. Therefore, we require service centers to comply with the established criteria.
A clean, tidy, and customer-friendly waiting area with comfortable seating, refreshments, modern magazines, and dedicated restrooms for customers.
There is ample, well-maintained customer parking available, with the possibility of overnight parking.
Use of Bosch equipment such as ECU diagnostics and ESI[tronic] diagnostic software. Additionally, access to technical information to support all service and repair activities.
Full-service care for customers’ vehicles of all makes and models, with at least two service centers and employing a minimum of two full-time technicians.
Commitment to the Bosch Car Service brand, quality, and service standards actively supports a strong brand image.
A professional appearance with designated work areas and customers
Over time: Nearly 100 years of Bosch service centers
The first Bosch service center opened in Hamburg, Germany.
In 1921, the first Bosch service was opened in Hamburg, Germany, and new service centers began to open progressively (see above).
In 1955, the first Customer Service Training Center opened in Stuttgart, Germany (left image).
By 1960, Bosch Car Service centers were operating in more than 13 countries and had established a worldwide reputation for quality.
A specialized training school for automotive products was established.
By 1965, a specialized training school for automotive products was established.
By 1978, the Jetronic concept was introduced, and Bosch gained recognition for its innovative position in the automotive industry.
In 1989, the Bosch technical training concept was launched to ensure that all BCS technicians are taught the most up-to-date practices and to guarantee that the quality of their work meets the highest possible standards.
90 Years of Bosch Car Service
In 1991, the network in the United Kingdom had 341 representatives, and in 1994, the Bosch ESI-CD ROM-based information system was launched along with the introduction of the "First for Service" logo.
In 1995, the network in the United Kingdom had 394 representatives, and as a result, Bosch had over 10,000 representatives in 125 countries.
In 2000, Bosch filed 2,400 patent applications, most of which were automotive technologies, making Bosch the most innovative company in this field.
More than 15,000 Bosch Car Service centers in 150 countries
Currently, over 83,000 employees at approximately 15,000 Bosch Service centers in 150 countries service and repair more than 210,000 vehicles each day.
Bosch Car Service Team