Celebrate the 1 Million Mark with Us
ESI[tronic] customers now have access to more than 1,000,000 real applications and vehicle combinations.
Fast and uncomplicated solutions to known errors, compiled by experienced Bosch authors and validated by the expertise of ESI[tronic] users worldwide.
The database is growing day by day and already offers 1,000,000 repair cases and vehicle combinations. This is reason to celebrate.
Info type EBR briefly explained:
EBR provides fast and uncomplicated solutions for known faults, compiled by the experienced Bosch team of authors and validated by the expertise and feedback of ESI[tronic] users worldwide. System-related errors as well as known faults, which are not covered by the software diagnosis can therefore be assessed and rectified quickly and efficiently.
A further advantage for EBR customers is that the structure is always the same, so they can quickly navigate to find:
- Problems
- Conditions / Symptoms
- Possible causes
- Solutions
Most of the data is obtained from Internet forums. A complex algorithm developed by Bosch is used to alert the Bosch expert team to this data. The Bosch team then validates the data according to the high Bosch quality standards. Customers benefit from optimum time savings in troubleshooting, as free text searches for error codes, symptoms and even components are possible. Errors without stored fault codes can also be searched for.
The remaining data is obtained through our service hotline, personal experiences of the authors, YouTube videos and feedback data from the workshops via ESI[tronic].
EBR users can be sure that the solution methods are made available in a proven form at all times.